Our Transportation company collects only vital info for your ultimate journey comfort and convenience. Discover how we prioritize your privacy while providing top-quality assistance. Rest assured, we never sell or rent your personal information to third parties. Learn more about our commitment to data security.
This Privacy Policy sets out how, we at Destiny Limousine Ltd protects your privacy when you use our website https://www.destinylimousine.ca and our mobile application (collectively, the “Services”).
BY ACCESSING AND USING THE SERVICES, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review these terms carefully. Do not access or use the Services if you do not agree to be bound by this Privacy Policy.
You should review this page periodically. Destiny Limousine Ltd reserves the right to amend this Privacy Policy from time to time without notice to you.
When you use the Services, DL may collect your personal information, including but not limited to, your name, email, mobile phone number, address, postal code, picture, and credit card number.
Destiny may also collect tracking information, including but not limited to, your geographic area. You must have location services enabled to request a limousine ride via the DL mobile application.
Destiny Limousines collects personal information primarily to manage, administer and improve the Services. Personal information is used to respond to inquiries, to provide and facilitate the Services, to fulfill and facilitate requests for DL services, to provide access to your account information and DL services, to provide relevant advertising, to offer promotions, surveys and contests, to enhance the Services, for internal analytics, and to provide you with the correct mobile application version.
We may also collect and use non-personally identifiable information, such as your Internet Protocol (IP) address, your Internet Service Provider (ISP), and attributes related to your device and web browser. Your IP address is used to identify you and gather broad demographic data. Your IP address contains no personally-identifiable information.
Contact Information: Name, phone number, email address, and physical address.
Payment Information: Includes details on credit card payments and other accepted payment methods.
Booking Information: Please provide the date, time, and details of your reservation, including the pickup and drop-off locations.
Reservation Processing: To confirm, manage, and fulfill your booking and transportation requests.
Customer Support: To address inquiries, resolve issues, and assist with service-related requests.
Billing and Payments: To process transactions and provide receipts for services rendered.
Communication: We send service-related notifications, including confirmations, reminders, and updates via SMS or email.
Marketing and Promotions: With your consent, we may use your contact information to share promotional offers and service updates. You may opt out of these communications at any time.
We are committed to protecting your privacy and do not sell or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:
Service Providers: We may disclose your information to trusted third-party service providers who assist in delivering our services, such as payment processors, customer support teams, and vehicle dispatch services. These providers are contractually required to safeguard your information.
Legal Compliance: Your information may be shared if required by law or in response to legal actions, such as court orders, subpoenas, or government investigations.
Business Transfers: If our company merges, is acquired, or sells its assets, your personal information may be transferred. We will notify you if this happens.
By consenting to receive text messages from Destiny Limousine, you agree to receive SMS communications related to reservations, billing, and service updates. Information collected for SMS consent will not be shared with third parties for marketing purposes.
Message Frequency: You can receive up to 25 messages weekly based on your reservations and billing activities.
Potential Fees for SMS Messaging: Message and data rates may apply based on your mobile carrier pricing plan.
Opt-In Methods: You can opt-in by: ✅ Providing verbal consent during a conversation. ✅ Submitting an online form. ✅ Completing a paper form.
Opt-Out Methods: You may opt out at any time by replying "STOP" to any SMS message or contacting us directly.
Support & Assistance: If you encounter any issues, please reply with "HELP" or contact us at 604-597-9040.
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Access & Updates: You can access and update your personal information by contacting us.
Opt-Out: You can opt out of marketing emails or SMS communications by following the unsubscribe instructions in those messages or contacting us at info@destinylimousie.ca or Toll-Free 1 (877) 455-7627
Data Deletion: You may request the deletion of your personal information. However, certain data may be retained for legal or operational purposes.
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, while we strive to use commercially acceptable measures, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
When you set up an account with DL, you must provide your name, email, mobile phone number, address, postal code, picture, and credit card number. You will be required to select a password to access your account.
You are solely responsible for maintaining the confidentiality and security of your password. You should not share your password. Destiny is not responsible for any unauthorized use of your account if your password is stolen or otherwise compromised.
You may deactivate your account at any time.
Destiny Limousines uses cookies, which are small pieces of data sent from a website and stored in your web browser. Cookies allow a website to identify repeat users and can provide a better experience with a website. Cookies allow a website to track web usage behaviour. Cookies can also enable personalization of your experience with a website. Your web browser allows you to deny or accept the use of cookies. Some features of the Services may not function properly or optimally without cookies. Cookies may also be used to track and deliver interest-based advertising. DL does not control the use of cookies by third-parties.
We may use web beacons (also called web bugs and clear gifs), which are tiny graphics with a unique identifier used to track the activity of users of a website. Web beacons are embedded on web pages. We do not tie the information gathered by web beacons to your personal information.
Desttiny may use other technologies, including but not limited to JavaScript, Adobe Flash, embedded scripts, and pixels. These technologies improve website functionality.
We will communicate with you to response to your inquiries, to provide the Destiny Limousine Ltd services you request, and to manage your account.
Destiny does not sell, share, rent, trade or transfer your personal information or geo-location to any third party, except as disclosed in this Privacy Policy.
We may disclose your personal information with our suppliers, limousine service providers, agents and other third party companies and individuals for administrative purposes, to provide and facilitate the Services, to fulfill and facilitate the Destiny Limousine Ltd services, to process payments, to provide customer support, to perform services related to our website or mobile application, or to assist us in analyzing the Services. These third parties have access to your personal information only to perform these tasks. They may not to collect, use or disclose your personal information for any other purposes.
Destiny may disclose your personal information when required or permitted to do so by law or applicable regulations.
We may disclose your personal information if Destiny Limousine Ltd is involved in a merger, acquisition, or sale of all or part of our assets.
Destiny may share aggregated information with third parties. DL does not share any information that is capable of personally identifying you.
Upon request, Destiny will provide you with access to your personal information. You may request access to your personal information by contacting at info@destinylimousine.ca, Destiny Limousine Ltd will respond within a reasonable period of time to your request.
In certain circumstances, Destiny may be unable to provide information about you which contains references to other persons, is subject to legal privilege, contains confidential information proprietary to Destiny, or cannot be disclosed for other legal reasons. DL will notify you in these circumstances.
Destiny retains your personal information for only as long as is necessary to fulfill the purposes in this Privacy Policy.
In most circumstances, you can refuse or withdraw consent at any time. If you wish to deactivate your account or request that Destiny Limousine Ltd no longer use your personal information, you can do so by contacting at info@destinylimousine.ca.
Destiny will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our contractual arrangements.
Destiny uses standard, industry-wide, and commercially reasonable measures to protect your personal information. These may include physical, electronic, contractual or managerial measures. Destiny Limousine Ltd cannot guarantee the security of our database or that information will not be intercepted. You transmit information to destinylimousine.ca via the Internet at your own risk.
Children under 18 are not permitted to use the Services. DL does not knowingly collect personal information from any person under 18 years of age.
The Services may include third party features and widgets. These features and widgets may collect your IP address, pages you visit, and may set a cookie to enable the feature or widget to function properly. These features and widgets are governed by the privacy policies of the companies providing them. Destiny Limousine Ltd is not responsible for and does not control the privacy policies of these companies.
Destiny is not responsible for the privacy practices of any third party websites whose advertising may appear on the Services. If you click on any third party advertising, this may take you away from the Services and onto a third party website. Destiny Limousine Ltd encourages you to read the privacy policies of all third party websites or applications before you submit any personal information to third parties. MRLS is not responsible for and does not control the privacy policies of third party websites.
Limousine rental and chauffeur service offer a luxurious and convenient way to travel for special occasions or important events. Beyond just providing transportation, we provide a sense of elegance and sophistication that can elevate any experience. The presence of a professional chauffeur adds an extra layer of comfort and allows passengers to relax and enjoy the ride without the stress of driving. Furthermore, limousine rental can be more cost-effective than many people realize. Especially when you consider the value of time saved and the added convenience, it becomes evident that the benefits are significant. Whether you are hiring for a wedding, corporate event, or airport transfer, having a chauffeur-driven limousine can make a statement and leave a lasting impression on both passengers and onlookers alike. Overall, we offer more than just transportation – It is an opportunity to create unforgettable moments in style.
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When it comes to your privacy, we take a no-nonsense approach. We collect only the information we need to provide you with the best possible service. We never sell or rent your personal information to third parties. And we take steps to safeguard your information from unauthorized access. That includes your name, contact information, and payment information. We collect only the information we need to provide you with the best possible service. We never sell or rent your personal information to third parties. That includes encrypting your payment information and storing it in a secure database. We all know we should read the terms and conditions, privacy policies, and cancellation policies before agreeing to them, but how many of us do? The truth is that these documents contain crucial information about our rights as consumers and users. Understanding the terms related to refunds and cancellations empowers us as consumers by preventing any potential disputes with providers or sellers. Ultimately, taking the extra time to read through these documents can help us make informed decisions and avoid unwelcome surprises.
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